Refund Policy

Effective Date: August 9, 2024

Thank you for purchasing our 3D animation online courses. We are committed to providing quality content and a satisfying learning experience. However, due to the nature of digital products, we have specific guidelines regarding refunds.

1. Digital Products

All products on this website are digital courses that are delivered online. Once purchased, access to the course material is granted immediately. Due to the nature of digital products, we do not offer refunds or exchanges once the course has been accessed.

2. Refund Eligibility

Refunds are only provided under the following conditions:

  • Duplicate Purchase: If you accidentally purchase the same course more than once, please contact us within 7 days of the purchase, and we will process a refund for the duplicate charge.
  • Technical Issues: If you experience a technical issue that prevents you from accessing the course and we are unable to resolve it within a reasonable time frame, you may request a refund within 14 days of purchase.
  • Non-Accessed Course: If you purchased a course but have not accessed it (e.g., watched any videos or downloaded any materials), you may request a refund within 7 days of purchase.

3. How to Request a Refund

To request a refund, please email us at [insert your contact email] with your order details, the reason for the refund request, and any relevant information. We aim to review and process all refund requests within 5-7 business days.

4. No Refunds After Course Access

Once you have accessed the course content, either by viewing lessons or downloading materials, no refunds will be provided. This policy is in place to protect the integrity of our content and to ensure that our users receive genuine and valuable learning experiences.

5. Course Cancellation

We reserve the right to cancel any course at any time. If we cancel a course for which you have paid, we will issue a full refund.

6. Changes to This Policy

We may update this Refund Policy from time to time to reflect changes in our services or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new policy on this page.

Contact Us:
If you have any questions about our Refund Policy, please contact us at [insert contact information].